You can change or reset your pin/password by using any the following process:
Once you are logged in, click on the ‘Personal Info’ link found at the top of the page to the right of your name. Then click on the password tab. Type your current pin/password, your new pin/password and then confirm your pin/password. Click the save button. Pins/ Passwords must be a minimum of 4 characters and no more than a maximum of 10 characters.
If you still need assistance, please submit a request to the Help desk @ firstname.lastname@example.org